Please read these terms before using our services
Rawnaq Altiraz | Discovery Gardens, Dubai – UAE
Effective Date: April 9, 2026
- Who We Are
Rawnaq Altiraz is a furniture supply and e-commerce company based in Discovery Gardens, Dubai, UAE. We operate online stores offering premium home and office furniture across the GCC region.
Website: www.rawnaqaltiraz.com
Email: info@rawnaqaltiraz.com
Office Hours: Sunday to Thursday
- Acceptance of Terms
By using our website or placing an order, you agree to these Terms of Service. If you do not agree, please do not use our services.
- Products & Pricing
We reserve the right to update product listings, descriptions, and prices at any time. Product images are for reference only and may differ slightly from the actual item.
- Orders & Payment
When you place an order, you confirm that the payment information you provide is accurate and authorized. We reserve the right to cancel any order at our discretion. If an order is cancelled by us, a full refund will be issued. Payment is due at the time of purchase unless otherwise agreed in writing.
- Shipping & Delivery
We deliver across GCC countries. Delivery timeframes are estimates only. We are not responsible for delays caused by courier companies, customs, or circumstances outside our control.
- Returns & Refunds
If your order arrives damaged or defective, contact us within 7 days of delivery. Items must be returned in their original, unused condition. Custom or made-to-order products are not eligible for return unless they arrive defective. Approved refunds are processed within 14 business days.
- Intellectual Property
All content on our website — including text, images, and logos — belongs to Rawnaq Altiraz and is protected by copyright law. You may not copy, reproduce, or distribute any content without our written permission.
- Limitation of Liability
Rawnaq Altiraz is not liable for any indirect or consequential losses arising from the use of our website or services. Our maximum liability in any case will not exceed the value of the relevant order.
- Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any disputes will be handled by the courts of Dubai, UAE.
- Changes to These Terms
We may revise these Terms at any time. Updated terms will be posted on this page. Continued use of our website after an update means you accept the revised terms.
- Contact Us
If you have any questions about these Terms, please reach out:
Email: info@rawnaqaltiraz.com
Address: Discovery Gardens, Dubai – United Arab Emirates
Office Hours: Sunday to Thursday
Rawnaq Altiraz | Discovery Gardens, Dubai – UAE | info@rawnaqaltiraz.com | © 2026